Deliveries
All online orders are dispatched within 2 business days of payment being received. Surplustronics uses PBT Couriers by default
Target times (depend on the payment method chosen and the availability of stock)
Credit card orders
Usually be shipped within 2 business days plus the following:
North Island Courier Overnight (except Rural delivery)
South Island Courier 2 days, (except Rural delivery)
Rural Delivery courier add 2 days extra.
Freight on bulky orders varies from overnight to 4 days depending on area.
For both cost and speed it's best to have orders addressed to a business address.
Direct credit option
Orders are held until payment is cleared, then shipping is as above.
If for some reason there is a delay or we are unable to fill your order we will notify you within 2 business days.
Tracking
Once your order is processed we will email you the tracking details of your order which can be tracked via the link provided.
Shipping options and prices
Shipping options and prices are outlined on the website before checkout, we use PBT for Small orders and for larger (bulky items). The carriers we use offer the best service and security. If a shipping price is not correct we reserve the right to charge correctly. (we will contact you if more than $5 over amount chosen)
